Skip to content

Frequently asked questions

Have a question? We might have the answer.

Here are the most common customer questions - summarised for you.

Frequently Asked Questions (FAQs)

Duvet vs comforter - what's the difference?

There is no difference. Duvet is the term used in the United Kingdom, Commonwealth countries and elsewhere. Comforter is used in the United States and Canada.

Why is Icelandic Eiderdown expensive?

Eiderdown is a rare natural resource, and the world’s most prized out of all duvet fillings for its luxurious softness, lightness, and insulating properties. Our Icelandic down is also painstakingly collected and processed by hand. This combination of factors adds a premium price tag to our products.

Is Icelandic Eiderdown better than other eiderdown?

We certainly think so. Iceland is one of the cleanest countries in the world with fresh air and little pollution. The nesting area where our eiderdown is hand-picked is far away from any sort of human activity, so it’s as natural and peaceful as it gets.

Which fill amount should I choose?

We offer three different “fills” — light, medium and warm. This determines how much eiderdown we put inside.

If you tend to get cold at night, then you should choose the warm option, which has plenty of eiderdown to keep you warm at night.

However, if you tend to feel hot at night, then you may want to consider the light option. It has less eiderdown. If you are familiar with the TOG rating, then these are the TOG numbers for our duvets/comforters:

Light: 6-7 Tog
Medium: 9-10.5 Tog
Warm: 12-14 Tog

If you don’t know which one to choose, then we recommend the medium option. It should work fine because eiderdown tends to adapt to your temperature by expanding when it’s cold and compressing when it’s warm.

We can also add custom fill amounts if you want more or less eiderdown.

Is Eiderdown better than other duvet fillings?

Simply put, absolutely. Eiderdown is unique in that it has no hard quills or feathers. It’s softer and springier than the likes of goosedown, so it resists compression and can warm your bed for decades. It’s also thermo-regulating, meaning it adjusts to to keep you warmer or cooler depending on the ambient temperature.

Holding Eiderdown in your hand is magical; all you’ll feel is a glowing warmth – it weighs practically nothing. And when you stuff it into your fist and then release, it’ll spring up to 10 times its own volume.

Oh, and unlike other bird downs (goose or commercial duck down) which often involve cruel processes like live plucking, Eiderdown is 100% sustainable and animal-friendly – the birds voluntarily leave their down behind in their nests. No birds are harmed in the process!

How are your duvets constructed?

Our duvets are made with the baffle-box technique. This is the best way to make a duvet as it ensures that the eiderdown is spread evenly.

What if I don’t see my preferred size listed?

We can make duvets/comforters in any size, with any fill amount.

Just email Ragna at [email protected] or via our contact page and tell us which size you want.

We will give you a quote based on the size and amount of eiderdown needed.

Okay, I'm interested. What next?

You can contact me (Ragna, the founder) directly at [email protected] If you’d prefer to order online, you can order directly from the shop.