Returns and Refunds Policy
If you have a question don't hesitate to get in touch.
Return & Refund Policy
Returned products must be received by us within 90 days of the date of your purchase. You must bear the cost of shipping the product back to us.
- Íslenskur dúnn ehf.,
720 Borgarfjordur eystri,
- +354 892 3342
- [email protected]
If you are unhappy with your product, then you are eligible for a partial refund. We can refund 70% of the product price if we receive it in new or gently used condition.
Unfortunately, we can not offer full refunds because a large part of the cost of producing our products is not recoverable.
We must receive the product within 60 days of your purchase for you to be eligible for a partial refund.
Once we receive the product, we will refund your money via credit card or international wire transfer.
We provide a free 5-year warranty on our products. If the product breaks due to a flaw, then you can send it back to us for free repair or a free replacement.