Shipping

This page contains details about our shipping policies.

Free shipping

All of our eiderdown products come with free international shipping.

But you will be responsible for all taxes and import duties (more details under “Customs, Taxes and Import Duties” below).

Shipping time

Icelandic Down aims to ship all products within 2-4 weeks of receiving the orders. Every effort is made to ship all products as soon as possible and we will notify you of the estimated shipping time after we receive your order.

Shipping method

International orders will be shipped using premium shipping with DHL, TNT, FedEx or UPS. If you prefer a different shipping method, let us know.

Orders from Icelandic customers will be shipped with the Icelandic Post or by someone on the Icelandic Down team.

Customs, Taxes and Import Duties

We will provide our shipping partners with all the documents required for them to clear the product through customs on your behalf.

However, when the shipment reaches your country, you may be required to pay taxes, import duties or other fees.

You can use this calculator (opens in new tab) to estimate the cost of taxes and duties. The HS code for eiderdown duvets is 9404 9010 and the “Import from” country is Iceland. Please contact us if you have any questions about this.

Any charges required to clear the product through customs must be borne by you. Icelandic Down has no control over these charges and we are unable to predict them in every country that we ship to.

You can use this calculator (opens in new tab) to estimate the cost of taxes and duties. The HS code for eiderdown duvets is 9404 9010 and the country of origin is Iceland. Please contact us if you have any questions about this.

In many cases, our shipping partners may be able to charge you on delivery, for your convenience.

Iceland does not charge any additional fees, duties or taxes when exporting products internationally. But orders delivered within Iceland will have a 24% VAT tax added to the final price (tourists in Iceland can get a partial VAT refund).

Icelandic Down will not be responsible for any payments or refunds of customs fees, taxes or VAT.

Privacy

Your privacy is of the utmost importance to us. International customers should be aware that shipments across borders are subject to inspection by customs.

We will provide safe and secure checkout via PayPal and a trusted Icelandic payment processor called Borgun. In addition, our website is secured via SSL and stored on highly secure servers managed by Google.

We need to provide some information about the order, product and shipment to our international carriers. This information may be forwarded to the customs authorities to facilitate clearance and comply with laws and regulations.

Keep in mind that if your order is a gift, the cost of the item may still be stated on the customs form.

Click here to read the full privacy policy.